All orders are dispatched within five business days; however, delays may occur either on my part or due to postal services. Typically, customers should anticipate their orders to arrive within two weeks.
Please carefully review the photos and description before making a purchase, as all sales are typically considered final. Keep in mind that each piece is carefuly handmade. There may be slight variations from the item shown in the picture, especially for reproduced items like the plates. While I strive to sell only pieces that meet my standards, please understand that handmade items may have minor imperfections.
If you encounter any issues with your order upon delivery, please contact me as soon as possible. If an item arrives damaged, we can work together to arrange a refund or a replacement, if possible.